Terms & Conditions

TERMS

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PURCHASING PRODUCTS ONLINE FROM WWW.NANOPROLAYERS.COM PLEASE NOTE THESE TERMS OF SALE INCLUDE THE ADDITIONAL TERMS INCORPORATED HEREIN BY REFERENCE.

These Terms of Sale govern how we supply products to you. These Terms of Sale creates a legally binding agreement between you and Shiar Marketing Services Co. in Saudi Arabia regarding orders placed for products available on www.nanoprolayers.com.

We may revise these Terms of Sale without prior notice by posting revised Terms of Sale on the www.nanoprolayers.com.  The Terms of Sale posted on www.nonprolayers.com at the time you place your order will govern that purchase.  Please read these terms carefully and check your order details are complete and accurate before submitting your order. Shiar Marketing Services Co. Terms of Use is incorporated herein by this reference. Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

CONTENTS

  1. TERMS AND DEFINITIONS
1.1 By placing an order, you agree to be bound by the terms and conditions set out below. If you disagree to be bound by these terms and conditions, you may not place an order.
1.2 IMPORTANT NOTE: Your attention is particularly drawn to Section 9 (RIGHT TO CANCEL; NO RETURNS; REFUNDS), Section 12 (PRICE AND PAYMENT), and Section 14 (DISCLAIMER AND LIMITATION OF LIABILITY). These provisions limit our liability to you and affect how disputes are resolved.
  1. WHO ARE WE?
2.1 We are a Shiar Marketing Services Co. located in Jeddah, Saudi Arabia.
  1. HOW TO CONTACT US?

You can contact us by emailing our professional customer care team at info@nanoprolayers.com.

  1. YOUR INFORMATION
4.1 You confirm that any personal data provided by yourself while registering an account with us or place an order is correct, accurate, current, and complete in all respects and that you will notify us immediately of any changes to the personal data by updating these details on your online account. We will only use your personal information as set out in our Privacy Policy.
You agree not to impersonate any other person or entity or use a false name or a name that you are not authorized to use.
  1. YOUR ORDER
5.1 Please select your delivery country and your preferred currency for payment before browsing to ensure the correct information is displayed on the screen.
5.2 To place an order for products on the website, you should press the ‘pay now’ button at the end of the checkout process. You shall be guided through the process of placing an order by a series of simple instructions on the website.
5.3 At the checkout, you will be given an opportunity to review your order, including the country of delivery, to make any amendments prior to placing an order.
5.4 You will receive an order confirmation email detailing the products you have ordered. This email does not constitute our acceptance of your order. Order acceptance will take place on the dispatch of your products ordered.
5.5 If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. If we have taken payment prior to the non-acceptance of your order, then we will refund you, but please note that it can take up to 7 business days for the bank to transfer the funds to you. Non-acceptance of an order may be because:
  1. a) the product is out of stock;
  2. b) we were unable to authorize your payment, or your billing information is not verifiable;
  3. c) because of unexpected limits on our resources which we could not reasonably plan for;
  4. d) an error in the price or description of the product;
  5. e) in our sole discretion, the order appears to be placed by dealers, resellers, or distributors or otherwise appears fraudulent;
  6. f) your order is flagged by our security systems as an unusual order or an order susceptible to fraud;
  7. g) we could not deliver to the address provided by you; or
  8. h) due to an event outside of our control (see below).
5.6 We will assign an order number to your order. It will help us tell us the order number whenever you contact us about your order.
5.7 The transaction will be concluded in English.
5.8 The website is intended solely for nano pro layers to sell nano protection layers products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means purchasing a Nano Protection Layers product by someone who resells or intends to resell the Nano Protection Layers product to others (consumers, businesses, or any third party).  Suppose Logo Company for Marketing services believes you are involved in purchase for resale. In that case, Logo Company for Marketing services reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.
  1. CHANGING YOUR ORDER
6.1 You may cancel any order or remove products from your order free of charge and without giving us any reason provided that it has not yet been collected for delivery from our warehouse. If you would like to add products to your order, you would be required to place a new order.
6.2 If you need to change the details of your delivery address or cancel it entirely, please contact our customer service team at customerservice@nanoprolayers.com. Please be ready to quote your order number and order date.
  1. OUR PRODUCTS
7.1 All orders are subject to acceptance and availability, which may vary depending on the shipping destination.
7.2 Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct. However, we cannot guarantee the website’s accuracy, and we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
7.3The images of the products on our website are for illustrative purposes only. Your product and its packaging may vary slightly from its advertised images on the website as a result of your device’s display of color.
7.4 If you have any questions or complaints about any product, please contact our customer service team at customerservice@nanoprolayers.com.
  1. DELIVERY
8.1 The list of countries that we currently deliver to will be displayed during the checkout process. Delivery lead times will vary according to destination and be confirmed to you once the product is shipped.
8.2 Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. If we cannot ship products within the time specified or thirty (30) days of a correctly completed order, we may request your consent to a delay in shipping. Absent this consent; we will cancel your order and provide a refund, including shipping fees, within seven (7) working days.
8.3 It is your responsibility to provide us with complete and accurate delivery address information. We will not be liable if you supply us with incomplete or inaccurate data.
8.4 You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivering your order. The delivery prices will be as displayed to you on our website before you finalize your order. Please check these carefully. You consent to this charge when you submit your order.
8.5 When your product is shipped from our warehouse, we will send you a dispatch confirmation email. Please note that products may arrive in separate parcels and may require a signature. The estimated delivery time will be confirmed to you in your dispatch confirmation email. If we do not meet this delivery time, you are entitled to cancel your order by emailing us at customerservice@nanoprolayers.com. We may contact you to offer an alternative solution to reimbursement and re-delivery of your products. In the absence of your consent for an alternative, we will refund all amounts paid, including shipping fees, within fourteen (14) working days after the date on which your order is terminated for non-delivery.
8.6 A product will be your responsibility when we deliver the product to the address you gave us. The risk of loss and title for products purchased passes to you upon delivery.
  1. RIGHT TO CANCEL; No Returns; refunds
9.1 All sales are final, non-cancellable and non-refundable, except as specified under Section 6, Section 8, and Section 9.2. We do not accept returns of products.
9.2 You are entitled to a refund if the product arrives damaged. This does not affect your statutory rights. In the event your claim is justified, the purchase price and the shipping costs will be refunded. To request a refund, please email us at customerservice@nanoprolayers.com within forty-eight (48) hours of delivery. We may request photos of the product and a copy of your confirmation email.
9.3 Any refunds will be issued based on the original form of payment. If you paid via bank transfer, you need to give this information to our customer service staff when you initiate the return so that we can refund the money directly to your account.
9.4 For any requests for a refund, you must contact our customer service team by writing to us at customerservice@nanoprolayers.com, including details of:
  1. a) your name;
  2. b) your geographical address;
  3. c) the order number and reason for the request;
  4. d) your phone number; and
  5. e) email address.
9.5 Exhcnage & Return Policy
  1. a) Product can be returned within 3 days from the invoice date..
  2. b) New products may be exchanged or returned for a refund
9.6 To be eligible for an Exchange or Return;
  1. a) Product was purchased in the last 3 days
  2. b) The product isn’t damaged or used
Products do not meet these criteria will not considered for return
Make sure to open a return case within 3 days from the invoice date by visiting www.nanoprolayers.com or contact: customerservice@nanoprolayers.com
9.7 Sale items
Items on sale can be refunded according to the mentioned policy.
  1. OUR ONLINE STORE
10.1 Our store is hosted by Shopify Inc. It provides us with an online e-commerce platform that allows us to sell our products to you. Amazon payment services will process your order request and your payment. Please see Section 12 below for more information regarding prices. By submitting your order, you agree to Amazon payment services processing your order.
10.2 Your data is stored through Amazon payment services data storage, databases. Your data will be held on a secure server behind a firewall. For more information, please see our Privacy Policy. You should also read the Amazon payment services Privacy Statement.
  1. DISCOUNT CODES
11.1 You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket. We allow you to use discount codes strictly on the terms and conditions upon which they were issued, which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
11.2 Discount codes and other offer promotions are subject to the Terms of Use, these Terms of Sale, and any additional terms and conditions specific to the promotion offer. If there is a conflict between the terms for a promotion and these Terms of Sale, the promotion terms will govern.
  1. PRICE & PAYMENT
12.1 The price of the product will be the price indicated on the email acknowledgment sent by us on the completion of your order online. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced online.
12.2 Product prices shown on the website may change from time to time. You are responsible for any state and local sales or use taxes that may apply to your order, which will be added to your total invoice price during the checkout process.
12.3 If you choose to pay using a payment card with a currency denominated account that is different from the currency of your order, additional charges, and foreign exchange differences may apply. These charges and exchange rates used are beyond our control.
12.4 Local import duties and an additional charge may be payable by you on receipt, depending on the location of delivery. You are responsible for any import duties and clearance fees (where applicable) in your country and for checking the duties and clearance fees with your local authorities.
12.5 You can find the available payment methods during the checkout process. We accept payment with Visa, Mastercard, American Express, Mada, Apple Pay. Credit card payments, including recurring charges, are handled through third-party payment processors. These third-party payment processors will collect and retain your credit card information in order to process your payment. For more information, please review our Privacy Policy.
12.6 Payment Gate stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
12.7 Full payment is due upon order placement, and you will be charged when you press the ‘Pay Now’ button at the end of the checkout process.
12.8 By placing your order and making an offer to buy a product, you authorize us and Payment Gate. to transmit information (including any updated information) or to obtain information about you from third parties from time to time, and this may include verification checks involving your debit or credit card number or credit reports, e.g., in order to authenticate your identity.
12.9 You represent and warrant that (i) the credit card information you supply is valid, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the website at the time of your order.
  1. PRODUCT RESTRICTIONS

13.1 There may be instances where due to restrictions (legal or otherwise) or practices in relation to a product, we are prevented from being able to deliver it to you. We shall not be held liable in relation to any product that we are unable to sell or deliver to you as a result of such restrictions. In the event that a restriction is enforced after you have placed your order with us, we will do our utmost to notify you as soon as reasonably practicable.

  1. DISCLAIMER AND LIMITATION OF LIABILITY
14.1 ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
14.2 IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
14.3 OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE ORDERED THROUGH OUR SITE.
14.4 The limitation of liability set forth above shall: (i) only apply to the extent permitted by law and (ii) shall not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.
  1. DELAY AND EVENTS BEYOND OUR CONTROL

15.1 We will not be responsible to you for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure arises from any cause beyond our reasonable control. If our supply of the products is delayed by an event outside our control, then we will contact you to let you know. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received. Nothing in this Section 15 limits your statutory rights or rights under Section 8.2.

  1. AGE RESTRICTIONS

16.1 By placing an order for a product, you represent that you are at least the age of majority in your country, state, or province of residence.

  1. SEVERANCE

17.1 If any part of the Terms of Sale shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions of the terms.

  1. WAIVER

18.1 No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

  1. ENTIRE AGREEMENT

19.1 These Terms of Sale (including any incorporated terms or policies) constitute the entire agreement between you and Logo Company for Marketing Services with respect to your transaction for the purchase of products.

  1. LAW AND JURISDICTION
20.1 These Terms of Sale, any documents they refer to, and any disputes arising from or in relation to them or any documents they refer to, whether contractual or non-contractual, shall be governed by and construed in accordance with KSA law, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the KSA.
The state shall have exclusive jurisdiction over any claims or disputes arising from or in relation to these Terms of Sale.
  1. THIRD PARTIES

21.1 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any right to enforce any of its terms.

  1. AMENDMENT

22.1 We reserve the right to change these terms and conditions from time to time, but any changes will not apply to any orders placed prior to the change being made.

  1. NOTICES
23.1 We may provide any notice to you under these Terms of Sale by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
23.2 Other than as specifically provided in these Terms, to give us notice under these Terms of Sale, you must contact us as follows: by personal delivery, overnight courier, or registered or certified mail to Logo Company for Marketing Services, located at Al Murjan District Jeddah Saudi Arabia. We may update the address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Information provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are shipped.